Frequently Asked Questions

Common Questions & Answers

What items should I bring to campus?
  • Your Epi-pen (if you have one prescribed to you)
  • Your health insurance card (and prescription card if applicable)
  • Face masks or covering
  • Hand sanitizer
  • Cough/cold medication
  • Tylenol and/or Ibuprofen
  • Students with asthma please bring your own nebulizer and Pulse Oximeter with you if you have one. (We are able to give nebulizer treatments in Health Services).
  • Allergy medications
  • Prescription medications (Health Services does not store student medications)
  • Birth Control/Condoms
  • A small first aid kit
  • Insect repellent
  • Sunscreen

*This list is meant to be a guide, not an all-inclusive packing list.

Where can I receive local care?

Baystate Convenient Care 
57 Union Street
Westfield, MA 01085
Phone: 413-831-7894
https://www.baystatehealth.org/locations/convenient-care-westfield

Priority Care
311 East Main Street 
Westfield, MA 01085
Phone: 413-516-2355
https://www.priorityuc.com/locations-westfield
https://www.priorityuc.com/locations-westfield-appointments (book appointment)

Baystate Noble Hospital
115 West Silver Street
Westfield, MA 01085
Phone: 413-571-0000
https://www.baystatehealth.org/locations/noble-hospital

Local Pharmacies:

CVS
208 Elm Street
427 East Main Street

Walgreens
7 East Silver Street

Stop and Shop
57 Main Street (prescription delivery for $5 fee)

Walmart
141 Springfield Road

Where can I find information about the flu?
Where can I find information about respiratory viruses?

CDC Resources

Massachusetts Department of Public Health Resources

Where can I find information about a sore throat?

CDC Resources

Massachusetts Department of Public Health Resources

Where can I find information about sinusitis?

CDC Resources

Where can I find information about STIs?
Where can I go for STI testing?

WSU Health Services
WSU Health Services offers information/education about STIs, comprehensive STI testing and treatment as well as Pre-exposure prophylaxis (Prep) for HIV. Condoms are available for free. Please call 413-572-5415 to schedule an appointment.

Baystate Brightwood Health Center
380 Plainfield St, Springfield, MA
Phone: 413-794-4458

Offers free or reduced cost STI testing and treatment by appt or walk-in. 

Hilltown Community Health Center
73 Russell Rd., Huntington, MA 01050
Phone: 413-238-5511

Planned Parenthood Western MA Health Center of Springfield
Planned Parenthood offers services focused on sexual and reproductive healthcare including birth control, preventive healthcare, STI testing, treatment and prevention, pregnancy testing and services including abortion, transgender hormone therapy and emergency contraception and more. Call 413-732-1620 for appt or visit their website for more information. 

3550 Main Street, Suite 201, Springfield, MA 01107

Tapestry Health
A community health clinic that offers services in sexual and reproductive healthcare, harm reduction, and food access and family nutrition. There are multiple locations in Western MA but not all services are provided at every location. For more information, please visit their website at tapestryhealth.org.

Where can I find information about mononucleosis (mono)?
Where can I find information about meningococcal disease?

CDC Resources

Massachusetts Department of Public Health Resources

Where can I find information about HIV Infection & AIDS?

CDC Resources

Massachusetts Department of Public Health Resources

Are there NaloxBoxes on campus?

NaloxBoxes provide free access to Naloxone (Narcan), an overdose response tool. They are easy to use by anyone and contain Narcan Nasal Spray, CPR instructions, and information about the opioid crisis.

Key Points:

  • Narcan is safe, effective, non-addictive, and available over the counter. It reverses opioid overdoses and causes no harm if administered during a non-opioid emergency.
  • Harm-reduction tools like NaloxBoxes and fentanyl testing strips are increasingly used on college campuses. These tools help reduce the stigma around substance use disorders and encourage access to essential care.

NaloxBox locations on campus

  • South Lot
  • Bus stop on Western Ave (In front of Scanlon Hall)
  • Outside near Amazon pick up / drop off
  • New Hall (back)
  • University Hall (side)
  • Courtney Hall (back)

NaloxBox locations in Westfield

The MA Good Samaritan Law protects individuals from prosecution when seeking help during an overdose.

For more information or assistance, visit helplinema.org, call 1-800-327-5050, or text 'HOPE' to 800327 or go to https://www.mass.gov/stop-an-overdose-with-naloxone.

Where can I find LGBTQ+ health resources?

Tapestry Health
A community health clinic that offers services in sexual and reproductive healthcare, harm reduction, and food access and family nutrition. There are multiple locations in Western MA but not all services are provided at every location. For more information, please visit their website at tapestryhealth.org.

Transhealth
10 Main St., Florence, MA 01062
413-341-9400

Planned Parenthood Western MA Health Center of Springfield
Planned Parenthood offers services focused on sexual and reproductive healthcare including birth control, preventive healthcare, STI testing, treatment and prevention, pregnancy testing and services including abortion, transgender hormone therapy and emergency contraception and more. Call 413-732-1620 for appt or visit their website for more information. 

3550 Main Street, Suite 201, Springfield, MA 01107

Hours of Operation

  • Academic Year (Sept.–May): Monday–Friday, 8:30 a.m.–4:30 p.m.
  • Walk-In Hours: 8:30–10:00 a.m.
  • Lunch Closure: 1:00–2:00 p.m.
  • Summer Hours: Monday–Friday, 8:00 a.m.–4:00 p.m.

Closed weekends, state and federal holidays, and during weather-related University closures. Medical appointments are not available during these times.

Campus Globe against cloudy blue sky

Contact Us

Health Services
Back of Scanlon Hall, follow the rainbow crosswalk